Privacy Policy

Effective Date: November, 2024

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Welcome to Black Mountain Blinds ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect the information you provide when you visit our website, blackmountainblinds.com (the "Website"), or engage with us as a customer of our blind repair and installation services.

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1. Information We Collect

We may collect various types of personal information from you, including but not limited to:

• Contact Information: Name, email address, phone number, and mailing address

• Service Information: Details about your project, including installation or repair needs, product preferences, and any other details relevant to your service request

• Payment Information: If required for service payments, we may collect payment details; however, this information is managed securely and in compliance with industry standards.

• Website Usage Information: We may collect information about your interactions with our Website, including IP address, browser type, and pages visited, to improve our website and services.

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2. How We Use Your Information

We use the information we collect to:

• Provide Services: Process requests for blind repair or installation and communicate about your project.

• Improve Customer Experience: Analyze usage of our Website to make improvements and personalize your experience.

• Communicate with You: Send updates, invoices, appointment reminders, and any necessary service-related communications.

• Comply with Legal Requirements: Protect our legal rights and comply with applicable laws, including maintaining accurate records.

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3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only as necessary with:

• Service Providers: Third-party vendors who assist in providing our services, such as payment processors, scheduling tools, and website analytics.

• Legal Obligations: If required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights or comply with a legal obligation.

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4. Security of Your Information

We take reasonable steps to protect the security of your personal information through administrative, technical, and physical safeguards. While no method is completely secure, we work diligently to maintain industry-standard protections for your data.

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5. Your Privacy Rights

Depending on your location, you may have certain rights under privacy laws regarding your personal information, including:

• Accessing your information

• Requesting corrections to inaccurate data

• Requesting deletion of your information where applicable

If you wish to exercise any of these rights, please contact us at jim@blackmountainblinds.com or (602) 796-6226.

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6. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, don't hesitate to get in touch with us so we may take appropriate action.

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7. External Links

Our Website may contain links to third-party websites. This Privacy Policy applies only to information collected by Black Mountain Blinds LLC. We are not responsible for the content or privacy practices of external sites.

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8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed of our practices.

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9. Contact Us

For questions about this Privacy Policy or how we handle your personal information, don't hesitate to get in touch with us at:

Black Mountain Blinds
jim@blackmountainblinds.com
(602) 796-6226
Cave Creek, AZ

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Thank you for choosing Black Mountain Blinds. We are committed to protecting your privacy while delivering quality service.